Shipping Policy
At Wrapfitz, we want your order to reach you quickly and reliably. Here’s everything you need to know about how we ship your items:
Order Processing
Once your order is placed, it is usually processed within 1–2 business days. This means we begin preparing your order for shipment right away. During peak sale periods or promotions, processing may take a little longer, but we’ll always aim to get your order out as fast as possible.
Shipping Options & Delivery Times
We offer multiple shipping options so you can choose the one that suits you best:
Standard Shipping
A cost-effective option with delivery in a few business days depending on your location.
Express Shipping
Faster delivery for when you want your order sooner — typically arriving ahead of standard methods.
Delivery times vary based on your region and the shipping method you select at checkout. Once your order is on its way, you’ll receive tracking information so you can monitor its journey from us to your door.
International Shipping
Wrapfitz ships worldwide! If you’re ordering from outside our base country, delivery times will depend on your local postal service and customs processing. Please note that any customs fees, import duties, or taxes levied by your country are not included in the purchase price and are the responsibility of the customer.
Shipping Notifications
You’ll receive email notifications at each step:
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Order confirmation
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Shipment confirmation
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Tracking updates
Keep an eye on your inbox for real-time delivery updates.
Lost or Damaged Packages
If your package is lost or arrives damaged, we’re here to help. Please contact our customer support team with your order details, and we’ll work with you to resolve the issue quickly and fairly.
Returns & Exchanges
We want you to love what you ordered — but if something isn’t right, we’ve made the return process simple and transparent.
Return Eligibility
To be eligible for a return:
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Items must be returned within a specified number of days of delivery.
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Products must be unworn, unwashed, and in original condition with tags still attached.
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Returns must be accompanied by the original packing slip or order number.
How to Start a Return
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Visit our Returns Portal or contact our support team.
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Provide your order number and reason for return.
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Follow the instructions to prepare your shipment.
Once we receive your return and inspect the item, we’ll notify you about the approval status.
Refunds
Approved returns are refunded to the original payment method. Refunds typically appear within a few business days after processing, but exact timing depends on your bank or payment provider.
Exchanges
If you need a different size or color, you may choose an exchange based on available inventory. If the item you want isn’t in stock, you can always return your purchase for a refund or store credit.
Return Shipping Costs
Return shipping costs may apply and are typically the responsibility of the customer unless the return is due to a defect or error on our part. For clarity and peace of mind, our support team will always guide you through the process.
Need Help?
Have questions about your order, shipping options, returns, or exchanges? Our customer support team is here to assist you — just reach out with your order details, and we’ll walk you through it.
